Patient and Family Advisory Council

Interested in Joining the PFAC?


Qualifications to become a member of the PFAC include being a current or recent AJH patient or family member and being interested in building a community partnership with the hospital. If you have an interest in helping to create an even better environment of patient and family centered care at Anna Jaques Hospital, please complete the PFAC Application.

Ways the PFAC helps:

  • Identifying opportunities to improve the patient and family experience
  • Providing input on hospital policies, practices and programs
  • Sharing best practices across the hospital
Dear ‘Angels of Mercy’ – Thank you very much for your individualized care. It made my hospital stay one to be remembered and not feared. You are certainly ‘pros’ in your chosen career.

Download the 2017 PFAC Report

Please mail, email, or fax your completed application to:

Sandra Levin, Quality Department
Anna Jaques Hospital 
25 Highland Avenue
Newburyport, MA 01950 
Email: slevin@ajh.org
Fax: 978-463-1129

If you prefer, you may call the Quality Office at 978-463-1400 ext. 2313 and request that a copy of the application be mailed or emailed to you.